Resolvedembedinternalapi

Jarvis on our internal runbook wiki - possible?

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Priya S.

Senior Engineer · Posted 4 days ago

We want a Jarvis chat bubble on our internal wiki so on-call engineers can ask it runbook questions. Is the embed widget suitable for internal-only use, or is there a better path?

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Accepted answer
AJ
Amy (Jarvis Team)Staff4 days ago

Developer Advocate · DeskClone AI

Embed widget works for this. Two flavors:

  1. Public embed (what's on your marketing site) - anonymous, any visitor can chat
  2. Authenticated embed - you pass a signed JWT when you bootstrap the widget, which tells Jarvis who the user is and whether they have access to internal KB

For internal use, go with the authenticated version. Settings > Widget > Authentication > enable 'Require JWT'. You sign the JWT on your wiki's backend with the tenant secret, pass it to window.JarvisWidget.init({ token }).

The authenticated version also unlocks internal-only KB scopes (files under kb/internal/* that anonymous users never see).

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